FAQs

General

Are you open on Sundays and public holidays?

Few of our stores are open on Sundays and public holidays. If you would like to find out if a specific branch is open, visit our contact us page for contact details.

What if I can't find something in my branch which I saw advertised on Facebook?

If you like something you know is in-store but you can't find it at your branch, simply see your Branch Manager to request a transfer. Subject to availability of stock, they would be happy to organise this for you.

How can I apply to work in an Edgars Store?

Drop off your CV with the Branch Manager of any Edgars store. They will be able to assist you further.

How do I become a model for Edgars?

To apply, send your full-length photos as well as your height, size, age, contact details and agency (if any) to theclub@edgars.co.zw. We will then contact you should you be shortlisted for a photoshoot.

How can I get in touch with my branch?

Visit our contact us page to find details for your branch, or visit our Facebook page, Edgars Stores Zimbabwe.

Credit Account

How do I open an Edgars Credit account?

Simply visit any Edgars store with:

  • Your National ID,
  • Proof of residence in the form of either a water bill or electricity bill (and a photo copy of the same should you wish to retain the original. You can also bring a letter from the Landlord acknowledging that you lease his/her property together with the landlord's proof of residence.
  • and payslip

You will be required to complete a Credit application form which you can also download and fill in beforehand and bring it with you and the above documentation to complete your application.

How long does it take to process My Edgars Credit application?

If all your documents are in order, your application will normally be processed between 48 hours and 5 working days.

Am I restricted on which stores I can buy using my Edgars account?

No, you can purchase in any Edgars store across Zimbabwe using your Edgars account.

Can I use my Edgars account to transact in a Jet store?

No, you can only purchase in Edgars stores. You are required to open a separate Jet account should you wish to purchase on credit at Jet.

What if I want to open an Edgars Credit account but I don't have a payslip?

You can open an account Without a payslip. All you need is to bring the documents listed in Qstn 1 above, minus the payslip but also include a recent 3 month’s bank statement. No Payslip accounts are available at the following branches:

  • Edgars Bulawayo – J.Moyo Ave
  • Edgars Chiredzi
  • Edgars R Mugabe (Harare)
  • Edgars Kwekwe

 

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